As the opening of our Detroit cafe draws near, we have been hard at work training our new team members. The Detroit team spent several days in Grand Rapids fully immersed in the Madcap process, receiving hands-on training in customer service, brew, and espresso while getting to know the Grand Rapids team. In the weeks following the initial round of training, we have spent significant time in Detroit performing on-site training while becoming more and more acquainted with the city.

As the cafe buildout continues, we can’t wait for our official opening (and we are thrilled how the space itself is coming together). Keep an eye on our social media feeds for updates on the build process at the new Detroit space.